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CitéNet Customer Support


At CitéNet we are dedicated to providing exceptional customer service. As a CitéNet client, you receive fast, effective and hassle-free problem resolution, 24 hours a day, all year long. Our Technical Support department is staffed with friendly, knowledgeable and motivated technicians, who have the skills to ensure that your connection is always up and secure at all times.

We strive to improve the quality of service delivered by our Technical Support Agents. if you have any suggestions on how we can improve, please contact us and let us know.

CitéNet Technical Support Department

Call:  
Regional codes Numbers
Montréal (450 et 514)
514-861-5050
Granby (450)
1-866-962-4480
St-Hyacinthe (450)
1-866-962-4480
Joliette (450)
1-866-962-4480
Valleyfield (450)
1-866-962-4480
St-Agathe-Des-Monts (819)
1-866-962-4480
St-Jovite / Tremblant (819)
1-866-962-4480
Notre-Dame-De-Stanbridge (450)
1-866-962-4480
Sorel - Tracy (450)
1-866-962-4480
Drummondville (819)
1-866-962-4480
Sherbrooke (819)
1-866-962-4480
Victoriaville (819)
1-866-962-4480
Ville de Québec (418)
1-866-962-4480
Trois-Rivières (418)
1-866-962-4480
Hawkesbury, Cornwall, (613)
1-866-962-4480

Email:


Hours of operation:

Monday - Friday: 9:00am to 6:30pm
Saturday: 11am to 6pm

We also offer technical support, after hours, in English.

Please be aware that all devices supplied by CitéNet Internet to corporate clients are monitored 24 hours a day 7 days a week without fail. Any anomalies are reported to the appropriate technicians within four minutes for quick diagnostics and resolution.

 
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